Important: Starting August 1, 2007, you can refer to the new 2007-2008 Club Rewards catalog in redeeming items with your new and recomputed points.


ELIGIBILITY:

1. The Club Rewards Program is open to all active and current Diners Club Cardholders.
2. Points accumulated by the Primary and its Supplementary Cardholders will be credited to the Primary Cardholder’s account. Only Primary Cardholders can redeem from the Club Rewards Program.
3. There is no enrollment required to participate in the Club Rewards Program.  Cards are automatically enrolled in the program upon card activation. 

POINTS ACCUMULATION:

1. Starting August 1, 2007, Cardholder will earn one (1) Rewards point for every P30 eligible transaction charged and billed to their Card.
2. Transactions eligible under Club Rewards are straight charges and monthly amortizations of ChargeLight installment transactions.  Charges not eligible for earning points include, but are not limited to: annual membership fees, processing and replacement fees, finance charges, interest and penalty charges, amounts revolved (unpaid amount from outstanding balance), outstanding balance, credit adjustment and other authorized charges, Cash Advance transactions and fees, PLDT and Meralco payments .   
3. The Cardholder’s Rewards points balance shall be reflected in the monthly Statement of Account, updated per statement cutoff date.  Unless reported to SB Cards within thirty (30) days upon receipt of the Statement of Account, the Rewards points summary is considered correct.
4. Calculation and accrual of Club rewards points will automatically commence. Club Rewards points are EVERGREEN – they do not have an expiration date.
5. This Club Rewards catalog is valid from August 1, 2007 to July 31, 2008 only.

CLAIMING REWARDS:

1. In order to redeem Rewards items, the Cardholder’s account must be active and current (not cancelled or suspended; with no past due balance) at the time of redemption and delivery.
2. Cardholder must completely fill-out the redemption form enclosed in this catalog.  The form can be faxed to SB Cards at (02) 840-2463, (02) 812-1271 or (02) 815-3649.

REDEMPTION PROCEDURES:

1. Items in this catalog (except Airline Miles, Hotel Miles, Donations and Annual Fees) shall be delivered to the Cardholder’s billing address, unless indicated in this catalog that it is for pick up at Automatic Centre branches.
2. For the delivery of redeemed items, please allow 3 weeks for Metro Manila billing addresses and 4 weeks for regional billing addresses.
3. For redemptions through pick-up at designated Automatic Centre branches, a Claim Voucher will be delivered via courier to the Cardholder 3 weeks from date of submission of the Redemption Form.
     a.) Cardholders must specify in the Redemption Form which Automatic Centre branch they wish to pick up their item from. If no choice was indicated, items may be claimed at the Automatic Centre Market! Market! Branch.
     b.) Claiming will only be allowed before the expiry date indicated in the Claim Voucher
     c.) To claim, Cardholders are required to:
         i.) Surrender the original copy of the Claim Voucher (provided by SB CARDS)
         ii.) Present a valid ID (driver’s licence, SSS ID, company ID with picture & signature, TIN ID)
         iii.)Present his Diners Club or Security Bank MasterCard credit card

  If item/s is/are being claimed by an authorized representative, the representative is required to:
         i.) Surrender the original copy of the Claim Voucher (provided by SB Cards)
         ii.) Present a valid ID (driver’s licence, SSS ID, company ID with picture & signature, TIN ID)
         iii.)Surrender a photocopy of the Cardholder’s valid ID (driver’s licence, SSS ID, company ID with picture & signature, TIN ID) and Diners Club credit card.
     d.) Any delivery arrangements upon redemption at the store shall be settled directly with Automatic Centre.

4. Even though an item is for redemption at selected Automatic Centre branches, Cardholders may still request SB Cards to delivery the item/s to their billing addresses, provided that any delivery charge incurred shall be charged to the Cardholder’s account. SB Cards may approve or reject delivery requests at its sole discretion.
5. Magazine subscriptions will be delivered to the Cardholder’s delivery address FREE of charge for Metro Manila residences and a P90 fee per delivery (per month) will be charged to the Cardholder’s account for addresses outside of Metro Manila.
6. Hotel Privilege cards and Premium Items will be delivered to the Cardholder’s preferred delivery address FREE of charge.
7. For FREE delivery of gift certificates (GCs), a minimum redemption of P1,000 worth of GCs is required, regardless of type.  For redemptions less than P1,000, the Cardholder has the option to choose to:
· pick up the GC from SB Cards Makati office at 114 Valero St., Salcedo Village, Makati City
· have the GC delivered at a delivery fee of 30 Club Rewards points which will be debited from the Cardholder’s Rewards points balance or P150.00 to be charged to your Diners Club card.
8. If the Cardholder is unavailable to personally receive the Rewards item (for delivery), an authorization letter and a valid ID must be presented to the courier delivering the Rewards item.
9. For airmiles points, please allow a processing time of 4 to 6 weeks before credits are made to your airline account. You may contact your respective airline for confirmation.
10.SB Cards’ processing of premium items can be allowed up to 60 days after the end of the promo duration. For mechanical toys, batteries are not included upon redemption.
11.Items printed in the catalog may vary from actual item.

GENERAL POLICIES:

1. SB Cards shall inform the Cardholder if the delivery will take longer than the stated delivery time.
2. SB Cards shall inform the Cardholder if the company for any reason cannot deliver the item to the delivey address stated in the redemption form.
3. All redemptions may not be cancelled or returned. Exchanges should be made within forty-eight (48) hours upon receipt of the item and is subject to certain exclusions, terms and conditions. Items sent back for exchanges must be in brand new condition complete with everything (box, manual, parts, etc.) that accompanied it upon delivery. SB Cards reserves the right to reject any request for exchanges. Any cost that may result from exchange requests found to be invalid shall be shouldered by the Cardholder.
4. Rewards points cannot be redeemed for cash and are non-transferable. Other than its intended use in this program, Rewards points under the Club Rewards Program hold no other financial or commercial value.
5. Rewards items that can be redeemed are limited only to those found in this Club Rewards catalog.
6. SB Cards reserves the right, without prior notice, to terminate the Club Rewards program, de-list any item, or replace any item and its price in the event that an item becomes out of stock or outdated.
7. SB Cards reserves the right to disqualify any Cardholder from participating in the Club Rewards Program and forfeit any Rewards points earned by the Cardholder upon delinquency in payment or upon violation of the terms and conditions governing the issuance and use of Diners Club Card.
8. All redemptions from this catalog must be received by SB Cards on or before July 31, 2008.