Essential Security Information

Inquiries sent through our website pages will be transmitted and stored in a safe environment. Since e-mail is not entirely secure, we will not include confidential account information in the response. If we need confidential information from you, a customer service representative will contact you. You may also contact us by phone, mail or by visiting the branch nearest to you. Check if the domain is from securitybank.com (e.g. webmaster@securitybank.com). Make sure that it is not misspelled as some hackers take advantage of this vulnerability.

We will never ask for passwords, credit card numbers, or other personal information in an e-mail. If you do receive an e-mail requesting for this kind of information, don't reply. If you think the e-mail is legitimate, contact us by phone, mail or visit our nearest branch to confirm.

Don't use the links in an email if you suspect the message might not be legitimate. Instead, call us on the telephone, or log onto the website directly by typing in the Web address in your browser. Those links may take you to a spoofed site that might send all the information you enter to the scam artist who created the site. Even if the address bar displays the correct address, don't risk being fooled. There are several ways for hackers to display a fake URL in the address bar on your browser.

If you check your bank statement regularly, you may be able to stop a scam artist and thwart them before they can cause major damage.

If you feel you have been a victim of fraud, inform us at webmaster@securitybank.com or immediately call our Customer Help Desk at telephone number 88-791-88.