E-Mail and Inquiry
Inquiries sent through our website pages will be transmitted and stored in a safe
environment. Since e-mail is not entirely secure, we will not include confidential
account information in the response. If we need confidential information from you,
a customer service representative will contact you. You may also contact us by phone,
mail or by visiting the branch nearest to you. Check if the domain is from securitybank.com
(e.g. firstname.lastname@example.org). Make sure that it is not misspelled as some hackers
take advantage of this vulnerability.
We will never ask for passwords, credit card numbers, or other personal information
in an e-mail. If you do receive an e-mail requesting for this kind of information,
don't reply. If you think the e-mail is legitimate, contact us by phone, mail or
visit our nearest branch to confirm.
Visit www.securitybank.com by typing the URL into your address bar
Don't use the links in an email if you suspect the message might not be legitimate.
Instead, call us on the telephone, or log onto the website directly by typing in
the Web address in your browser. Those links may take you to a spoofed site that
might send all the information you enter to the scam artist who created the site.
Even if the address bar displays the correct address, don't risk being fooled. There
are several ways for hackers to display a fake URL in the address bar on your browser.
Regularly check your bank statements
If you check your bank statement regularly, you may be able to stop a scam artist
and thwart them before they can cause major damage.
If you feel you have been a victim of fraud, inform us at email@example.com
or immediately call our Customer Help Desk at telephone number 88-791-88.